Grid support

Get help with your Grid account, production workflows, the Grid Tools Chrome extension, or the Grid connection in ChatGPT.

Contact support

Email [email protected].

Report a problem

Include the following so we can understand what happened:

• A short description of the problem and which Grid feature you were using.
• The steps to reproduce it, what you expected, and what actually happened.
• Your browser or app version and the approximate time of the problem.
• An optional screenshot with private project details and personal information removed.

Do not send passwords, verification codes, API keys, authentication tokens, bank details, or unredacted production documents.

Grid in ChatGPT

For a problem with the Grid connection, include the action you requested and any error message. Remove private information before sharing excerpts. If a change appears incomplete, check the affected record in Grid before repeating the action.

Account and privacy requests

Contact support for account access or closure questions. For personal data access, correction, or deletion requests, email [email protected]. See our Privacy Policy for details.